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Common questions
Common questions
Quick answers to the most common questions
16 articles in this collection
Written by
Celso Pinto
and
Olivia W-M
Reason code 7A5K-C1053D
Clients not being able to access the portal to upload documents
Written by
Celso Pinto
Updated over a week ago
About Pixie
How long does it take to set up?
Written by
Celso Pinto
Updated over a week ago
Which email providers does Pixie support?
Written by
Celso Pinto
Updated over a week ago
What is Pixie?
Written by
Celso Pinto
Updated over a week ago
How is Pixie different from other accounting CRMs?
Written by
Celso Pinto
Updated over a week ago
Pricing and payments
How much will Pixie cost me?
Written by
Celso Pinto
Updated over a week ago
How often are pricing tiers reviewed?
Written by
Olivia W-M
Updated over a week ago
How do I apply a discount code toward my subscription?
Learn how to apply a discount code when activating your subscription
Written by
Olivia W-M
Updated over a week ago
Will I pay extra for more people?
Written by
Celso Pinto
Updated over a week ago
Can I have as many clients as I like?
Written by
Celso Pinto
Updated over a week ago
Can I cancel at any time?
Written by
Celso Pinto
Updated over a week ago
How is the payment processed?
Written by
Celso Pinto
Updated over a week ago
Help and support
What kind of support is offered?
Need help? Here's how!
Written by
Celso Pinto
Updated over a week ago
Pixie Training?
How to access the Pixie Academy
Written by
Olivia W-M
Updated this week
Feature requests and feedback
Written by
Olivia W-M
Updated over a week ago
Do you have a Service Level Agreement (SLA)?
Written by
Celso Pinto
Updated over a week ago