Common questions

Quick answers to the most common questions

14 articles in this collection
Written by Celso Pinto, Jordan Vickery, and Matt Fox

Reason code 7A5K-C1053D

Clients not being able to access the portal to upload documents

Written by Matt Fox
Updated over a week ago

About Pixie

How long does it take to set up?

Written by Celso Pinto
Updated over a week ago

Which email providers does Pixie support?

Written by Celso Pinto
Updated over a week ago

What is Pixie?

Written by Celso Pinto
Updated over a week ago

How is Pixie different from other accounting CRMs?

Written by Celso Pinto
Updated over a week ago

Pricing and payments

How much will Pixie cost me?

Written by Celso Pinto
Updated over a week ago

How do I apply a discount code toward my subscription?

Learn how to apply a discount code when activating your subscription

Written by Jordan Vickery
Updated over a week ago

Will I pay extra for more people?

Written by Celso Pinto
Updated over a week ago

Can I have as many clients as I like?

Written by Celso Pinto
Updated over a week ago

Will I be charged when the trial ends?

Written by Celso Pinto
Updated over a week ago

Can I cancel at any time?

Written by Celso Pinto
Updated over a week ago

How is the payment processed?

Written by Celso Pinto
Updated over a week ago

Help and support

What kind of support is offered?

Written by Celso Pinto
Updated over a week ago

Do you have a Service Level Agreement (SLA)?

Written by Celso Pinto
Updated over a week ago