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Pixie Academy
All collectionsCommon questionsHow often are pricing tiers reviewed?

How often are pricing tiers reviewed?

We periodically review your Pixie subscription to ensure it matches your business needs. Monthly plans are reviewed every quarter, and annual plans once a year—based on your original sign-up month. If your workspace exceeds the client limit at the time of review, we’ll always reach out before making any changes. You can use the renewal-review table to find when your next review is scheduled.

We will review the pricing tier of your Pixie subscription on a quarterly or annual basis depending on your subscription cycle. If needed, your subscription will be updated to reflect your current business needs.

Monthly subscriptions are reviewed quarterly, and annual subscriptions are reviewed annually.

This means that if you signed up for an annual subscription in June 2022, your subscription would be reviewed in June 2023, and if you signed up for a monthly subscription in June 2022, this would be reviewed in September 2022.

Please note: We will always contact you first if your workspace exceeds the maximum number of clients for your existing plan at your review date, before making any adjustments.


Unsure of when your quarterly review will be?

Check the table below for the month of your last renewal and the month your next review will be.

Last subscription renewal

Next subscription review

January

→ April

February

→ May

March

→ June

April

→ July

May

→ August

June

→ September

July

→ October

August

→ November

September

→ December

October

→ January

November

→ February

December

→ March

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