---
title: "Reports feature overview"
description: "A basic overview and FAQ of Pixie's reporting feature"
url: https://help.usepixie.com/en/articles/8991479-reports-feature-overview
collection: "Reporting"
updated: 2026-07-02
language: en
---

# Reports feature overview

A basic overview and FAQ of Pixie's reporting feature

With Pixie’s reporting feature, it’s possible to create custom dashboards to keep an eye on the metrics crucial to your practice.

![](https://staticfiles.gleap.io/helpcenter/67bedd9a661ebcbc1478341b/20250226100646_9320.png)

This feature reports on three different data sets: Email, Operational, and Productivity.

# Email section

With the **Emails** section, you can gain insights into your communication metrics, focusing on emails. These metrics include the Total Emails Received, Total Emails Sent, and Average Time to Respond from your team.

![](https://staticfiles.gleap.io/helpcenter/67bedd9a661ebcbc1478341b/20250226100646_3464.png)

# Productivity

With the **Productivity** section, you can create widgets to visualise the number of tasks completed in a specific time frame, and the number of clients assigned to team members as client managers.

![](https://staticfiles.gleap.io/helpcenter/67bedd9a661ebcbc1478341b/20250226100646_9884.png)

# Operational

With the **Operational** section, you can build widgets to track the number of jobs that have been created per label, deadline, and template.

![](https://staticfiles.gleap.io/helpcenter/67bedd9a661ebcbc1478341b/20250226100646_1418.png)

Email metrics are always visible by default, but you can customise whether you'd like to view Operational and/or Productivity data within a report, and also the widgets you’d like to see here.

Widgets are completely custom, so you're also able to select a specific time frame for each widget, allowing you to analyse trends within your workspace.

* * *

# FAQs

## What data is available for the Reporting feature?

**Emails:**

-   The total emails received over a certain time frame
    
-   The total emails sent over a certain time frame
    
-   The average time taken to respond across a certain time frame
    

**Productivity:**

-   The number of tasks completed over a certain time frame
    
-   How many clients a team member is the client manager for
    

**Operational:**

-   The number of tasks created per label over a certain time frame
    
-   The number of tasks created based on the deadline of the task over a certain time frame
    
-   The number of clients a task has been created for using a specific template/s over a certain time frame
    

## Can I edit a report?

Absolutely! To edit the overall report, you would click on the little **cog wheel** next to the name of the report and then select **Edit this report**.

![](https://staticfiles.gleap.io/helpcenter/67bedd9a661ebcbc1478341b/20250226100646_6937.png)

## Can I edit a widget?

Yes! To edit a widget, select the **three dots icon** within the widget itself, and then select **Edit widget**.

![](https://staticfiles.gleap.io/helpcenter/67bedd9a661ebcbc1478341b/20250226100646_5544.png)